Frequently Asked Questions
SHIPPING & DELIVERY
Canada & United States
Estimated delivery time: 3 to 9 business days.
Free shipping on orders over $249 CAD.
WARRANTY & RETURNS
Warranty
All VZN sticks are covered by a 30-day manufacturer's warranty against manufacturing defects.
For more details, please see our Warranty page.
Returns
If you are not completely satisfied with your purchase, you may return any new, unused stick within 7 days of receipt.
Important: return shipping costs are the responsibility of the customer.
For more information, please see our Returns and Cancellations page.
Custom Products
No returns or exchanges are accepted on custom sticks.
OUT OF STOCK
The model or flex you are looking for is not available?
We do our best to restock out-of-stock models during the first week of each month.
To be informed of upcoming restocks, subscribe to our newsletter at the bottom of the page.
